FAQ

Do you support Mac and Windows?

Yes—endpoint policies and patching for both, plus mobile device basics.

How fast is response SLAs?

Depends on tier; we document response targets in your agreement.

Can you migrate us to Microsoft 365?

Yes—mail, files, and identity with cutover planning to minimize downtime.

What about after-hours emergencies?

On-call rotation for contract clients; severity determines escalation path.